The Octave user community is a loosely organized association of volunteers. Your interactions with the community will be better if you have the right expectations about the support options available to you.
Is the bug already known?
Search for already reported bugs at the bug tracker first. If you your problem does not appear to be known, then you should report the problem.
Is it really a bug?
Missing function in Octave
If a function exists in Matlab, but not in Octave, this is not a bug.
Please be aware that it might take several months until for new features become part of Octave. Consider commercial support if you don’t want to wait that long.
Make your bug report count
If you have a suggested fix for a bug, please attach it to your report in the tracker. Your patch is more likely to be reviewed if you follow the guidelines from the Octave Wiki about the creation of changesets.